General Fees

Please note fees are reviewed January and July of each year - Please select the option which matches your funding type. Current Fees Effective as of July 2024. Fees for training/groups/consultative work and other contracted services can be quoted on dependent on the type of service required.

NDIS Funded Clients - 'Improved Daily Living Skills' Support Category

ServiceDescriptionFee
Onboarding Fee An administration fee to cover the legal requirements of onboarding a new client, or reactivation of a previous client. This fee is generally paid privately by clients, some self managed clients may be able to pay from their NDIS funding.$15.00
Travel Rate - Clients inside The Potential Ability Group 'Hub'This flat fee is for the therapists travel time only and applies to all clients inside a 'Hub'. We have averaged out travel across all hub clients to ensure that this fee is equitable i.e. Last client of the day is not penalised with travel to the appointment + travel back to the office. The kilometres travelled is charged separately at $0.99 per/km and is based on total distance travelled, divided by number of clients seen on the day, to ensure we are only covering the therapists costs and to keep this cost to a minimum.$70.00 + Non-Labour Costs
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff. To be quoted at time of booking
Initial Consultation & Detailed OT Service Plan for Ongoing ServicesThe Initial Consultation can take place at a location most convenient to the client and their support network, if the caregiver (where relevant) is not present (i.e. assessment completed at school) then a phone call from the Occupational Therapist will also occur to discuss NDIS goal/therapy priorities. Following the assessment, the client and/or caregiver and if applicable their Support Coordinator will be provided with a written service plan and quote for service for approval – this quote can be altered at any time to meet the changing needs of a client. This consultations is for ongoing services i.e. more frequent than once a month accross a 12 month period and includes the Non Face-to-Face support provision of an individulaised therapy plan and Goal Attainment Scale.$707.04
Occupational Therapy Initial Consultation for Short Term SupportThe Initial Consultation can take place at a location most convenient to the client and their support network. Following the assessment, the client and/or caregiver and if applicable their Support Coordinator will be provided with a written service plan and quote for service for approval – this quote can be altered at any time to meet the changing needs of a client. $387.98
Simple Equipment Prescription OT ConsultationOn site (home/education setting/workplace, etc) consultation to assess one simple equipment prescription request. Note if more than one item is required, a second appointment will require approval and/or additional fees will apply.$145.49
Follow-up OT Consultation (Equipment Prescription/Home Modifications)On site (home/education setting/workplace, etc) consultation to review a single piece of equipment or minor home modifications.$97.00
Standard ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$193.99
Extended ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$242.49
Multifaceted ConsultationAn assessment, therapy or advocacy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc) – this is likely required for complex home assessments for example, specialised or complex equipment or further assessment of different environments/routines and/or case conference meetings.$339.48
Session Summary EmailAn email summary of the session sent to the client/family after a therapy session. $19.40
Final Progress ReportIncludes information detailing progress and next steps against the plan goals, as well as recommendations as per NDIA guidelines. $202.67
Functional Capacity Assessment ReportA report that details the client's functional performance across all areas of daily living, and instrumental activities of daily living. Then lists recommendations for formal and informal supports required.$1066.95
Comprehensive ReportA comprehensive report includes a detailed summary of the assessment with recommendations from the Occupational Therapist.$368.58
Sensory Profile Interpretation and SummaryThe Sensory Profile is an assessment tool used to identify a client’s sensory processing patterns/preferences as observed by the caregiver, education provider or individual. The fee includes interpretation of the results which will be written into a report including recommendations for future support.$359.94-$474.84
Adaptive Behaviour Assessment System (ABAS) Interpretation and SummaryThe ABAS is a standardised assessmenand safety, leisure, self-direction and social. The fee includes interpretation of the results which will be written into a ret which gives an overview of functional adaptive skills compared to similar aged peers, in areas including self-care, communication, community use, functional academics, home living, health port, either a standalone report or as an adjunct to another report (such as a functional capacity assessment).$132.87-$181.37
Non Face-to-Face Support ProvisionNon-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation, funding body documentation, for example. To align with NDIA policy this is billed in whole decimals of an hour to ensure all accounting systems can process invoices accurately.$193.99 per hour
Quarterly GAS UpdateA short quarterly report sent at the end of each term with a brief update of the client's progress on the Goal Attainment Scale.$28.08
Summary Report A short report with brief assessment of the client's functional performance and associated recommendations.$145.49
Group ProgramAttendance to a group program run and designed by our occupational therapists with numerous themes.Quoted per program
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.100% of the session fee + travel fee (if relevant)

Fee Schedule - NDIS Funded Clients - 'Improved Daily Living Skills' Support Category - Remote Classification

ServiceDescriptionFee
Onboarding FeeAn administration fee to cover the legal requirements of onboarding a new client, or reactivation of a previous client. This fee is generally paid privately by clients, some self managed clients may be able to pay from their NDIS funding.$15.00
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff.To be quoted at time of booking
Initial Consultation & Detailed OT Service Plan for Ongoing ServicesThe Initial Consultation can take place at a location most convenient to the client and their support network, if the caregiver (where relevant) is not present (i.e. assessment completed at school) then a phone call from the Occupational Therapist will also occur to discuss NDIS goal/therapy priorities. Following the assessment, the client and/or caregiver and if applicable their Support Coordinator will be provided with a written service plan and quote for service for approval – this quote can be altered at any time to meet the changing needs of a client. This consultations is for ongoing services i.e. more frequent than once a month accross a 12 month period and includes the Non Face-to-Face support provision of an individulaised therapy plan and Goal Attainment Scale.$960.54
Occupational Therapy Initial Consultation for Short Term SupportThe Initial Consultation can take place at a location most convenient to the client and their support network. Following the assessment, the client and/or caregiver and if applicable their Support Coordinator will be provided with a written service plan and quote for service for approval – this quote can be altered at any time to meet the changing needs of a client. $543.18
Simple Equipment Prescription OT ConsultationOn site (home/education setting/workplace, etc) consultation to assess one simple equipment prescription request. Note if more than one item is required, a second appointment will require approval and/or additional fees will apply.$203.69
Follow-up OT Consultation (Equipment Prescription/Home Modifications)On site (home/education setting/workplace, etc) consultation to review a single piece of equipment or minor home modifications.$135.80
Standard ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$271.59
Extended ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$339.49
Multifaceted ConsultationAn assessment, therapy or advocacy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc) – this is likely required for complex home assessments for example, specialised or complex equipment or further assessment of different environments/routines and/or case conference meetings.$475.28
Session Summary EmailAn email summary of the session sent to the client/family after a therapy session. $27.16
Final Progress ReportIncludes information detailing progress and next steps against the plan goals as well as recommendations as per NDIA guidelines. As The Potential Ability Group is an Occupational Therapy specific business we offer a report each term to disseminate amongst all members of the client’s team to support cohesive service provision at no extra cost.$260.87
Functional Capacity Assessment ReportA report that details the client's functional performance across all areas of daily living, and instrumental activities of daily living. Then lists recommendations for formal and informal supports required.$1,396.75
Comprehensive ReportA comprehensive report includes a detailed summary of the assessment with recommendations from the Occupational Therapist.$484.98
Sensory Profile Interpretation and SummaryThe Sensory Profile is an assessment tool used to identify a client’s sensory processing patterns/preferences as observed by the caregiver, education provider or individual. The fee includes interpretation of the results which will be written into a report including recommendations for future support.$456.94-$604.17
Adaptive Behaviour Assessment System (ABAS) Interpretation and SummaryThe ABAS is a standardised assessment which gives an overview of functional adaptive skills compared to similar aged peers, in areas including self-care, communication, community use, functional academics, home living, health and safety, leisure, self-direction and social. The fee includes interpretation of the results which will be written into a report, either a standalone report or as an adjunct to another report (such as a functional capacity assessment).$171.67-$226.64
Non Face-to-Face Support ProvisionNon-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation, funding body documentation, for example. To align with NDIA policy this is billed in whole decimals of an hour to ensure all accounting systems can process invoices accurately.$271.59 per hour
Quarterly GAS UpdateA short quarterly report sent at the end of each term with a brief update of the client's progress on the Goal Attainment Scale.$35.84
Summary Report A short report with brief assessment of the client's functional performance and associated recommendations.$190.76
Group ProgramAttendance to a group program run and designed by our occupational therapists with numerous themes.Quoted per program
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.100% of the session fee + travel fee (if relevant)

NDIS Funded Clients - 'Improved Daily Living Skills' Support Category

ServiceDescriptionFee
Onboarding FeeAn administration fee to cover the legal requirements of onboarding a new client, or reactivation of a previous client. This fee is generally paid privately by clients, some self managed clients may be able to pay from their NDIS funding.$15.00
Travel Rate - Clients inside The Potential Ability Group 'Hub'This flat fee is for the therapists travel time only and applies to all clients inside a 'Hub'. We have averaged out travel across all hub clients to ensure that this fee is equitable i.e. Last client of the day is not penalised with travel to the appointment + travel back to the office. The kilometres travelled is charged separately at $0.99 per/km and is based on total distance travelled, divided by number of clients seen on the day, to ensure we are only covering the therapists costs and to keep this cost to a minimum.$32.00 + Non-Labour Costs
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff.To be quoted at time of booking
Joint Initial Consultation (with OT)Onsite (home/school/kindergarten/childcare, etc) initial consult with OT and AHA to review the client's functional status regarding 1-2 goal areas, as well as developing goals and plans for therapy plan for AHA to implement.$561.56
Service and Therapy Plan (OT)OT completion of service plan for client including a detailed therapy plan for allied health assistant to follow and implement. $797.66
Standard ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc).$86.79
Extended ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc).$108.49
Multifaceted ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc). Often utilised alongside OT’s initial consultation, to determine therapy plan goals and objectives or support handover. $151.88
Joint Review Consultation (with OT)Onsite (home/school/kindergarten/childcare, etc) review session with OT and AHA to review the client's functional status regarding 1-2 goal areas, post therapy plan, including determining next steps.$259.08
Session Summary EmailAn email summary of the session sent to the client/family after a session.$8.68
Non Face-to-Face Support ProvisionNon-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation or liaising with Occupational Therapist in relation to therapy plan for example. To align with NDIA policy this is billed in whole decimals of an hour to ensure all accounting systems can process invoices accurately.$86.79 per hour
Group ProgramAttendance to a group program designed by our occupational therapists with numerous themes.Quoted per program
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.100% of the session fee + travel fee (if relevant)

Fee Schedule - NDIS Funded Clients - 'Improved Daily Living Skills' Support Category - Remote Classification

ServiceDescriptionFee
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff.To be quoted at time of booking
Joint Initial ConsultationOnsite (home/school/kindergarten/childcare, etc) initial consult with OT and AHA to review the client's functional status regarding 1-2 goal areas, as well as developing goals and plans for therapy plan for AHA to implement.$673.63 
Service and Therapy Plan (OT)OT completion of service plan for client including a detailed therapy plan for allied health assistant to follow and implement. $797.66
Standard ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc).$112.83
Extended ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc). Often utilised alongside OT’s initial consultation, to determine therapy plan goals and objectives or support handover. $143.21
Multifaceted ConsultationA session with Allied Health Assistant as per OT therapy plan or alongside OT, inclusive of all preparation, and case notes. Completed on site (home/education setting/workplace, etc). Often utilised alongside OT’s initial consultation, to determine therapy plan goals and objectives or support handover. $203.96
Joint Review ConsultationOnsite (home/school/kindergarten/childcare, etc) review session with OT and AHA to review the client's functional status regarding 1-2 goal areas, post therapy plan, including determining next steps.$336.81
Session Summary EmailAn email summary of the session sent to the client/family after a session.$7.23
Non Face-to-Face Support ProvisionNon-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation or liaising with Occupational Therapist in relation to therapy plan for example. To align with NDIA policy this is billed in whole decimals of an hour to ensure all accounting systems can process invoices accurately.$86.79 per hour
Group ProgramAttendance to a group program designed by our occupational therapists with numerous themes.Quoted per program
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.100% of the session fee + travel fee (if relevant)

Please note:


Our fees will increase in July of each year in line with any NDIA fee increases, as applicable. The NDIA are responsible for increasing your budget to meet any fee increase and this should be automated. We will automatically apply the fee increase as of July 1, if applicable.

Department of Child Protection Funded Clients

ServiceDescriptionFee
Onboarding FeeAn administration fee to cover the legal requirements of onboarding a new client, or reactivation of a previous client. $15.00 (+ GST)
Travel Rate - Clients inside The Potential Ability Group 'Hub'This flat fee is for the therapists travel time only and applies to all clients inside a 'Hub'. We have averaged out travel across all hub clients to ensure that this fee is equitable i.e. Last client of the day is not penalised with travel to the appointment + travel back to the office. The kilometres travelled is charged separately at $0.99 per/km and is based on total distance travelled, divided by number of clients seen on the day, to ensure we are only covering the therapists costs and to keep this cost to a minimum.$70.00 + Non-Labour Costs (+ GST)
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff.To be quoted at time of booking
DCP funded Occupational Therapy Initial Consultation for children living under Guardianship of the MinisterA holistic review of a child/young person's current functional status and goals, completed on site (home/school/kindergarten/childcare, etc). If possible this includes a phone call with the DCP Case Manager to generate a detailed understanding of the client’s social history – prior to meeting the client.$387.98 (+ GST)
Standard ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$193.99 (+ GST)
Extended ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$242.49 (+ GST)
Multifaceted ConsultationAn assessment, therapy or advocacy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc) – this is likely required for complex home assessments for example major home modifications, specialised or complex equipment or further assessment of different environments/routines and/or case conference meetings.$339.48 (+ GST)
Sensory Profile Interpretation and SummaryThe Sensory Profile is an assessment tool used to identify a client’s sensory processing patterns/preferences as observed by the caregiver, education provider or individual. The fee includes interpretation of the results which will be written into a report including recommendations for future support.$359.94-$474.84 (+ GST)
Adaptive Behaviour Assessment System (ABAS) Interpretation and SummaryThe ABAS is a standardised assessment which gives an overview of functional adaptive skills compared to similar aged peers, in areas including self-care, communication, community use, functional academics, home living, health and safety, leisure, self-direction and social. The fee includes interpretation of the results which will be written into a report, either a standalone report or as an adjunct to another report (such as a functional capacity assessment).$132.87-$181.37 (+ GST)
Session Summary EmailAn email summary of the session sent to the Case Manager and/or Caregivers after a therapy session. $19.40 (+ GST)
Comprehensive ReportA comprehensive report includes a detailed summary of the assessment with recommendations from the Occupational Therapist.$368.58 (+ GST)
Quarterly GAS UpdateA short quarterly report sent at the end of each term with a brief update of the client's progress on the Goal Attainment Scale.$28.08 (+ GST)
Summary Report A short report with brief assessment of the client's functional performance and associated recommendations.$145.49 (+ GST)
Non Face-to-Face Support Provision (15 minute increments)Non-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation, funding body documentation, for example. This is billed in 15 minute incriments as per our agreement with Shared Services.$48.49 (+ GST)
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.$100.00 (+ Travel Fee / GST if relevant)

Please note:

Payments are accepted via credit card, direct deposit, cheque or money order – our therapists are unable to accept cash at the time of the assessment.

Private Organisation or Individual including Health Fund or Medicare Rebated Clients


Please note:


You are required to pay in full and your rebate will be applied once payment is received.


  • Private Health Rebates: Contact your Private Healthcare Provider
  • Medicare Rebates: Complex Care Needs/Team Care Arrangements - Medicare refund $60.35; Helping Children with Autism - Medicare refund $85.20

ServiceDescription of ServiceFee
Onboarding FeeAn administration fee to cover the legal requirements of onboarding a new client, or reactivation of a previous client. This fee is generally paid privately by clients, excluding HCP clients where it will be part of your package.$15.00 (+ GST if relevant)
Travel Rate - Clients inside The Potential Ability Group 'Hub'This flat fee is for the therapists travel time only and applies to all clients inside a 'Hub'. We have averaged out travel across all hub clients to ensure that this fee is equitable i.e. Last client of the day is not penalised with travel to the appointment + travel back to the office. The kilometres travelled is charged separately at $0.99 per/km and is based on total distance travelled, divided by number of clients seen on the day, to ensure we are only covering the therapists costs and to keep this cost to a minimum.$70.00 + Non-Labour Costs (+ GST if relevant)
Travel Rate - Clients outside The Potential Ability Group 'Hub'If you live outside of a hub, we endeavour to keep travel rates to a minimum and under the permissible funding body rates, where possible, whilst remaining fair and equitable to all our clients and staff.To be quoted at time of booking
Paediatric Initial ConsultationA holistic review of a child/young person's current functional status and goals, completed on site (home/school/kindergarten/childcare, etc).$387.98 (+ GST if relevant)
Paediatric Short Initial ConsultationA consultation to review a child/young person's functional status regarding a single goal, completed on site (home/school/kindergarten/childcare etc). Please note this is not a thourough assessment and the initial consult is always recommended for a complete service. $242.49 (+ GST if relevant)
Occupational Therapy Initial Consultation for Short Term SupportA consultation to review a client's functional status and goals, completed at a location most convenient to the client and their support network (home/workplace etc.) This consultations is for adults clients requesting short term services.$387.98 (+ GST if relevant)
Simple Equipment Prescription OT ConsultationA consultation to assess one simple equipment prescription request. Note if more than one item is required, a second appointment will require approval and/or additional fees will apply. Completed on site (home/education setting/workplace, etc).$145.49 (+ GST if relevant)
Follow-up OT Consultation (Equipment Prescription/Home Modifications)A consultation to review a single piece of equipment or minor home modifications. Completed on site (home/education setting/workplace, etc).$97.00 (+ GST if relevant)
Developmental Screening Assessment (minimum 3 children)A short screening assessment for children under 7 years, including a brief summary report provided to the referrer. Schools/Organisations please feel free to contact admin for further information.$200 each child (minimum 3 children) (+ GST if relevant)
Standard ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$193.99 (+ GST if relevant)
Multifaceted ConsultationAn assessment, therapy or advocacy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc) – this is likely required for complex home assessments for example major home modifications, specialised or complex equipment or further assessment of different environments/routines and/or case conference meetings.$339.48 (+ GST if relevant)
Extended ConsultationAn assessment or therapy session inclusive of all planning, customisation of session for each client and case notes. Completed on site (home/education setting/workplace, etc).$242.49 (+ GST if relevant)
Session Summary EmailAn email summary of the session sent to the client/family after a therapy session. $19.40 (+ GST if relevant)
Quarterly GAS UpdateA short quarterly report sent at the end of each term with a brief update of the client's progress on the Goal Attainment Scale.$28.08 (+ GST if relevant)
Functional Capacity Assessment ReportA report that details the client's functional performance across all areas of daily living, and instrumental activities of daily living. Then lists recommendations for formal and informal supports required.$1066.95 (+ GST if relevant)
Comprehensive ReportA comprehensive report includes a detailed summary of the assessment with recommendations from the Occupational Therapist.$368.58 (+ GST if relevant)
Equipment/Home Modifications - Standard ReportA standard report will only focus on 1-2 areas, with equipment that requires only basic adjustments and no more than 1 minor home modification recommendation.$193.99 (+ GST if relevant)
Equipment/Home Modifications - Detailed ReportA detailed report may include multiple basic equipment recommendations and/or no more than 2 minor home modification recommendations.$242.49 (+ GST if relevant)
Equipment/Home Modification - Review ReportA short report with brief assessment of the client's functional performance and associated recommendations.$145.49 (+ GST if relevant)
Non Face-to-Face Support ProvisionNon-Face to Face Support Provision per hour. This could include liaison, resource development, home program, equipment research or documentation, funding body documentation, for example. This is billed in whole decimals of an hour to ensure all accounting systems can process invoices accurately.$193.99 per hour (+ GST if relevant)
Sensory Profile Interpretation and SummaryThe Sensory Profile is an assessment tool used to identify a client’s sensory processing patterns/preferences as observed by the caregiver, education provider or individual. The fee includes interpretation of the results which will be written into a report including recommendations for future support.$359.94-$474.84 (+ GST if relevant)
Adaptive Behaviour Assessment System (ABAS) Interpretation and SummaryThe ABAS is a standardised assessment which gives an overview of functional adaptive skills compared to similar aged peers, in areas including self-care, communication, community use, functional academics, home living, health and safety, leisure, self-direction and social. The fee includes interpretation of the results which will be written into a report, either a standalone report or as an adjunct to another report (such as a functional capacity assessment).$132.87-$181.37 (+GST if relevant)
Group ProgramAttendance to a group program run and designed by our occupational therapists with numerous themes.Quoted per program (+ GST if relevant)
Cancellation FeeAs per our cancellation policy, a fee will be charged if we are not advised (via phone) of any cancellation prior to 12pm the business day before a scheduled appointment.$100.00 (+ Travel Fee / GST if relevant)

DVA Funded Clients


When a formal referral is made on behalf of an eligible Australian Department of Veteran’s Affairs (DVA) Gold or White card holder DVA covers all Occupational Therapy expenses incurred by The Potential Ability Group and there are no out of pocket costs for the Veteran/War Widow/Widower.


Insurance Claim Funded Clients


As per the current Occupational Therapy Return to Work fee schedule, quotes available on request once a referral has been accepted.